Menu

The Menu section allows you to create and manage POS menus with a visual designer, organizing items into categories and configuring their layout on the terminal screen.

How to Access

Navigate to: Sidebar > POS > Menu

Route: /warehouse/guides/s_menu

Quick actions:

• Open list
• Create new

Related: To show this menu to customers via phone (QR Menu), publish and download codes from POS > Menu or Apps > QR Menu.

Overview

POS menus define what items are available for sale on each terminal. The visual designer lets you arrange items and categories in a grid layout, making it easy for cashiers to find and select items quickly during service.

Fields

Field	Description	Required
Name	Menu name	Yes
Items	Items included in the menu	Yes
Categories	Category groupings for organization	No
Layout	Visual arrangement of items on screen	No

Step-by-Step Guide

1. Go to POS > Menu.
2. Click Add to create a new menu.
3. Enter a Name.
4. Add Categories to organize items.
5. Add Items to each category.
6. Use the visual designer to arrange the Layout.
7. Click Save.

FAQ

Can one item appear in multiple menus?

Yes. Items are referenced by menus, so the same item can be included in several menus with different layouts.

How do I reorder items on the terminal screen?

Use the visual designer to drag and drop items into the desired positions within the grid layout.

What happens if I delete an item from the menu?

The item is removed from the POS terminal display but remains in the items catalog. It can be re-added at any time.

Folders (categories) don't show on the POS — how do I control their visibility?

First check whether the Menu field is set on the automated point card: it decides where the POS takes folders from.

Paloma365 Classic (Windows POS):

• The point has a menu. The POS shows the folders and items of that menu, laid out as in the designer. A folder that is not in the menu will not appear — add it to the menu. If a folder or item was deleted in the Items catalog, it disappears from the POS even if it is still in the menu designer.
• No menu is set. The POS builds its tiles straight from the Items catalog and shows only folders and items with the Use in menu switch on. Turn it on in the card of the folder itself: while a folder is hidden, its items cannot be opened from the tiles.
• The menu opens at the wrong folder, or some folders are missing. Without a menu, the POS starts at the workplace's Root folder (point card → Workplaces tab), or, if that is empty, at the point's Main menu folder. You cannot go above that folder. Set it back to the root to see the whole catalog. When the point has a menu, the POS ignores both fields.

After making changes, wait for the POS to sync.

Paloma POS 2: a folder with Use in menu turned off is hidden as well. The menu pinned to a point, the point's main folder and the workplace root folder are covered in Sales points and workplaces.