Gift Levels
The gift levels guide defines loyalty program tiers with spending thresholds and discount percentages.
How to Access
Navigate to: Sidebar > Guides > Gift Levels
Route: /warehouse/guides/s_giftlevels
Quick actions:
Overview
Gift levels represent tiers in a loyalty program. Each level defines a spending threshold that, once reached by a customer, unlocks a specific discount percentage. As customers spend more, they progress through levels and receive increasing discounts.
List Columns
| Column | Description |
|---|---|
| No. | Internal number |
| Name | Level name |
| Threshold | Spending threshold to reach this level |
| Discount | Discount percentage for this level |
Fields
| Field | Description | Required |
|---|---|---|
| Name | Level name | Yes |
| Threshold | Minimum total spending to qualify | Yes |
| Discount percent | Discount percentage awarded at this level | Yes |
Step-by-Step Guide
Adding a Gift Level
- Go to Guides > Gift Levels.
- Click Add.
- Enter the Name (e.g. "Bronze", "Silver", "Gold", "Platinum").
- Set the Threshold — the total spending amount required.
- Set the Discount percent awarded at this level.
- Click Save.
Example Loyalty Program
| Level | Threshold | Discount |
|---|---|---|
| Bronze | 50,000 KZT | 3% |
| Silver | 150,000 KZT | 5% |
| Gold | 500,000 KZT | 7% |
| Platinum | 1,000,000 KZT | 10% |
FAQ
How does a customer progress through levels?
The system tracks the customer's total spending. When their cumulative purchases exceed a level's threshold, they automatically qualify for that level's discount.
Can a customer's level decrease?
This depends on the system configuration. Typically, once a customer reaches a level, they retain it.
Do gift levels work with other discounts?
This depends on your discount configuration. In most setups, the gift level discount is applied unless a higher discount is already active.